Terms of Service

1. About these terms

These Terms of Service govern the use of cmtstudios.dk and agreements for services supplied by CMTStudios. Our services include software development, web design, payment integrations, Android solutions, technical SEO, AI solutions and technical support.

Information on this website is general and does not constitute a binding offer. A task or package becomes binding only when scope, price and delivery have been agreed in writing.

2. Company information

CMTStudios
Centrumsgaden 145A, 6330 Padborg, Danmark
CVR: 39303590
contact@cmtstudios.dk
71 90 95 31

3. Services and agreements

Support and consulting packages may cover troubleshooting, advice, reviews, smaller development tasks and technical optimization. Larger projects are agreed separately with a description, price and expected delivery.

Unless otherwise agreed in writing, services are delivered remotely by video call, screen sharing, email or another agreed channel.

4. Prices and payment

All consumer prices are shown in Danish kroner (DKK) including 25% Danish VAT unless clearly stated otherwise. Any additions or changes are agreed before work is performed.

Available payment methods are shown in the applicable checkout flow and may include Stripe, Mollie, PayPal or bank transfer. We do not store card details on our own server.

5. Payments for other websites

CMTStudios may act as a technical payment solution for separate websites. If you started a payment on another website, that website is normally responsible for the product, delivery, notices and its own terms.

The details shown on the payment page, including product, price and the website the payment concerns, form part of the specific agreement. For questions about the product or your account on the originating website, contact that website directly.

6. Delivery and scheduling

Once a support or consulting package is agreed, we schedule a delivery time. Preparation, review or follow-up may be included in the agreed time where stated in the agreement.

Cancellation or rescheduling should normally be requested at least 24 hours before the agreed time. Shorter notice may result in reserved time being charged unless mandatory consumer rights provide otherwise.

7. Right of withdrawal

Consumers generally have a 14-day right of withdrawal for distance purchases of digital services. If you expressly ask us to begin before the withdrawal period ends and the service is fully performed, the right of withdrawal is lost.

If the service has been partially performed, we may charge a reasonable proportional amount for the part already delivered. See our Återbetalningspolicy for more information.

8. Defects and complaints

If a service does not match the agreement, contact us as soon as possible so we can assess correction, rescheduling or refund depending on the situation.

Your rights under mandatory Danish consumer law are not affected by these terms.

9. Liability

We are responsible for services delivered with professional care. We are not liable for indirect losses, lost profits or matters outside our reasonable control. Nothing in these terms limits liability that cannot legally be limited.

10. Intellectual property

Unless otherwise agreed in writing, customer-specific deliverables are transferred to the customer upon full payment. General methods, tools and reusable components remain our or third parties’ property.

11. Personal data

We process personal data as described in our Integritetspolicy. Payment details are processed by the relevant payment providers and not directly by us unless required for settlement or bookkeeping.

12. Governing law and complaints

Danish law applies to these terms. Consumers may complain to Mæglingsteamet for Forbrugerklager or the Danish Consumer Complaints Board through Nævnenes Hus at naevneneshus.dk.

You can always contact us first at contact@cmtstudios.dk so we can try to resolve the matter.

13. Changes

We may update these terms. The current version is always available on this page with a fixed revision date.